Click 24’s NSI Gold Audit
I’m delighted to issue my first news blog with Click 24, following our recent NSI Gold audit on our company’s quality.
On the 18th June, with just one very minor observation on an item that we need to “at least discuss”, once a year during our AGM, I had the pleasure and honour of informing our team that we passed our NSI Gold Quality Audit with flying colours!
Our team works extremely hard delivering the highest standards possible to our customers, ensuring that we hit our servicing dates, our corrective call out response times and that our paperwork is “spot on!”
This visit is just one of the two audits we have by the NSI every year, giving our customers the full confidence that their security systems are installed and maintained by fully trained and trusted staff. Fully screened to BS7858 with enhanced DBS checks and with proven demonstrated technical and managerial competence. These audits ensure that our service is consistent and with our Gold status accreditation and ensures we operate to our fully implemented ISO9001 management system.
We also carry out our own internal audits on our engineers on a regular basis and complete very thorough checks to ensure they are constantly delivering a quality service with safe working practices. We audit our own internal systems and departments every month to ensure they are constantly following our procedures. Keeping up to date with any changes made to the current British Standards, all our staff are fully trained and kept up to speed with these changes.
Again, well done to the whole of the Click team. Keep up the great work!
Find out more Click 24 news at www.click24.co.uk